Breville BES-820XL

Good looking. Good Price. Simple Buttons

Tamper is cheap. Steam is slow

Looks great, built like a tank, love the pressure gauge, has separate wands for hot water & steam, matches my other Breville products

Takes up a lot of space, constantly have to wipe down espresso splashes, no backlighting on water reservoir

Looks nice ; Easy to use ; Great tasting coffee every time

Faulty product - X 2 replacements failed ; Poor steam pressure

It's pretty. It's easy to use. It makes quality coffee when it works

It's overpriced. Upkeep & maintenance is expensive. Breville Customer Service is nonexistent. A nightmare to get fixed

This machine does what I want it to do. There are days I have small issues but I've figured all those issues out and can trouble shoot so that I consistently get exactly what I want. It can be programmed or used manually. AND, it looks fab on my...

It's a bit big and cleaning the frother is a pain but none of that is enough to bother me after the last machine debacle I had

looks great, works great once you become familiar with the process and learn what you are doing (problems are human error not the machine, believe me), gauge on the front makes a real difference and you can track the shot well, hot water spout is very...

the machine is a little too short, the double wall filter is bunko (they ship both with the new version), the power button takes two pushes sometimes, cup warmer is so-so, catch basin is so-so, water resv access could be better, lack of a regular...